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Bug #249

closed

Error on executing job, Status: rejected (5)

Added by devurandom about 4 years ago. Updated about 1 month ago.

Status:
Closed
Priority:
Normal
Category:
-
Start date:
11/21/2021
Due date:
Betriebssystem:
Linux
AqBanking-Version:
6.4.1
Anwendung:
GnuCash
Version der Anwendung:
4.9

Description

With gnucash 4.5 and aqbanking 6.2.9 I tried "Actions > Online Actions > Get Transactions...", which resulted in a dialogue "Error on executing job, Status: error (11)". I then updated to gnucash 4.8 and aqbanking 6.4.0 and the same action now results in "Error on executing job, Status: rejected (5)". "Actions > Online Actions > Get Balance" works flawlessly in both versions. I authenticate using the SecureGo Plus app.

I suspect this might be the same issue as #219.

❯ cat /tmp/.private/$USER/gnucash.trace
* 14:41:28 ERROR <gwenhywfar> gui_dialogs.c:  365: Progress by id 00000002 not found
* 14:41:28 ERROR <gwenhywfar> gui_dialogs.c:  365: Progress by id 00000002 not found
* 14:41:28 ERROR <gwenhywfar> gui_dialogs.c:  365: Progress by id 00000002 not found
* 14:41:28  WARN <gnc.import.aqbanking> bal_accountinfo_cb: noted_bal == NULL.  Assuming 0
* 14:41:36 ERROR <gwenhywfar> gui_dialogs.c:  365: Progress by id 00000002 not found
* 14:41:37 ERROR <gwenhywfar> gui_dialogs.c:  365: Progress by id 00000002 not found
* 14:41:37 ERROR <> cbox_itan2.c:  120: Original job:
* 14:41:37 ERROR <> cbox_itan2.c:  123: TAN job:
* 14:41:37 ERROR <aqhbci> provider_tan.c:  177: Challenge contains no optical data
* 14:41:37 ERROR <aqhbci> tanmechanism.c:  210: Using TAN mechanism "text" 
* 14:42:00 ERROR <aqhbci> cbox_itan2.c:  406: Adding result 3040 to job JobGetTransactions
* 14:42:00 ERROR <aqhbci> cbox_itan2.c:  406: Adding result 3040 to job JobTan
* 14:42:00 ERROR <aqhbci> cbox_itan2.c:  406: Adding result 900 to job JobGetTransactions
* 14:42:00 ERROR <aqhbci> cbox_itan2.c:  406: Adding result 900 to job JobTan
* 14:42:00 ERROR <gwenhywfar> gui_dialogs.c:  365: Progress by id 00000002 not found
* 14:42:00  WARN <gnc.import.aqbanking> gnc_ab_gettrans: Error on executing job

With aqbanking 6.2.9 there were a lot fewer messages, but sadly I did not keep a copy of the file.

In ~/.aqbanking/backends/aqhbci/data/banks/de/[REDACTED]/logs/[REDACTED].log I see messages like: HNHBK and HNSHK with text "Auftrag empfangen - Sicherheitsfreigabe erforderlich", followed by HNSHK without an obvious text message, followed by HNHBK without obvious text, followed by HNHBK with "Es liegen weitere Umstze vor" and what looks like the list of transactions, followed by HNSHK, HNHBK, and finally HNHBK and HNSHK with "Dialog beendet".

Actions #1

Updated by devurandom about 4 years ago

Were you already able to take a look at this? Is there anything I can do? Some additional data I can provide?

Actions #2

Updated by devurandom about 4 years ago

  • AqBanking-Version changed from 6.4.0 to 6.4.1
Still reproducible with Gwenhywfar 5.8.2 and AqBanking 6.4.1 (and Gnucash 4.8):
  • 20:43:32 ERROR <gwenhywfar> gui_dialogs.c: 365: Progress by id 00000002 not found
  • 20:43:32 ERROR <> cbox_itan2.c: 120: Original job:
  • 20:43:32 ERROR <> cbox_itan2.c: 123: TAN job:
  • 20:43:32 ERROR <aqhbci> provider_tan.c: 177: Challenge contains no optical data
  • 20:43:32 ERROR <aqhbci> tanmechanism.c: 210: Using TAN mechanism "text"
  • 20:44:08 ERROR <aqhbci> cbox_itan2.c: 406: Adding result 3040 to job JobGetTransactions
  • 20:44:08 ERROR <aqhbci> cbox_itan2.c: 406: Adding result 3040 to job JobTan
  • 20:44:08 ERROR <aqhbci> cbox_itan2.c: 406: Adding result 900 to job JobGetTransactions
  • 20:44:08 ERROR <aqhbci> cbox_itan2.c: 406: Adding result 900 to job JobTan
  • 20:44:08 ERROR <gwenhywfar> gui_dialogs.c: 365: Progress by id 00000002 not found
  • 20:44:08 WARN <gnc.import.aqbanking> gnc_ab_gettrans: Error on executing job
Actions #3

Updated by devurandom about 4 years ago

  • Version der Anwendung changed from 4.8 to 4.9

And also reproducible with Gnucash 4.9.

Actions #4

Updated by martin almost 4 years ago

  • Status changed from New to Feedback

I would need the full console log (redacted to remove user ids) to analyze the problem. It can't be #219 as fair as I can see.
Please see https://www.aquamaniac.de/rdm/projects/aqbanking/wiki/Bugreports. If you want to send the console log please only send it directly to me, preferably encrypted.

Actions #5

Updated by devurandom almost 4 years ago

I talked to my bank and they told me that their FinTS/HBCI server only serves the last 90d. The fact that I am being asked for a TAN indicates that GnuCash requests more than 90d. I manually limited the range to <90d and that succeeded.

Thus I cannot send you console logs anymore. I could send you the network / communication logs, if those would still be useful to maybe help improve the error message.

Actions #6

Updated by martin about 1 month ago

  • Status changed from Feedback to Closed
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